Bejeweled Software Company

Home

       Products

      Support

      Reviews

        About Us

Contact
Return Policy
Product License

The Jewelry Designer Manager program is available in a single user license version. For each license purchased, you are permitted (either as an individual, or if an entity, one designated individual) to use the program on one computer at a time.

Technical Support

Included with every software license is twelve months of support via email:


We try to respond within 24 hours - even on weekends. Phone and Remote access is available if needed. This includes, but is not limited to, the following:
  • If you are unable to install the software yourself, we will gladly help you.
  • Questions about software functionality
  • Configuration options
  • Backing up and restoring data
  • Errors or other bug reports
  • Moving the software from one server to another
  • Issueing new license keys or download links
  • Free software updates/bugfixes as free downloads as they are released
To receive technical support and software updates after 12 months please purchase an Annual Maintenance Contract on the features page of each version.

NOT included in the support contract:

Code Modifications
We do not provide support for code modifications made by the customer. A code modification is defined as any change to the program's functionality by editing the source code.

Custom Programming Services
Custom scripting services are not provided with your support contact. This is defined as any service where we add custom functionality or changes to your installation of the software.

Database Conversion Services
Custom database conversion services (such as migration from another product) are not included in the support contract.

Product Support Services are subject to Bejeweled Software Company's then-current prices, terms, and conditions, which are subject to change without notice.

Updates
Bejeweled Software Company creates an update when improvements are made in the current version of Jewelry Designer Manager, or when problems with the software are discovered and fixed. Updates are free within the first 12 months of purchase and thereafter with an Annual Maintenance Contract.

If there is anything you would like to see in a future update, please let us know. Your feedback and suggestions are greatly appreciated.


Jewelry Designer Manager Deluxe Update

The current version of Jewelry Designer Manager Deluxe is V 4.11 dated 10/16/08 (The Version number and date are on the Main Menu at the bottom left.)

Updates are free within 12 months of purchase. To receive software updates after 12 months please purchase an Annual Maintenance Contract on the features page of each version.

Please download and print the instructions before you download any updates. We recommend that you make a backup of your current JDM.mde file in case you want to revert back. Updates will not overwrite your data but it is always wise to have a backup.

Please locate your CD Key before you download and install the update. It is located on the back of the jewel case or on your order confirmation if you ordered a Download.

Please note: The CD key is not the same as the Serial Number. If you have any problems please let us know.

Download Here: JDM Deluxe Version 4.11 10/16/08 and Instructions and List of New Features Deluxe V 4.11


Jewelry Designer Manager Professional Update

The current version of Jewelry Designer Manager Pro is 3.17 dated 05/30/08. (The Version number and date are on the Main Menu at the bottom left.)

Updates are free within 12 months of purchase. To receive software updates after 12 months please purchase an Annual Maintenance Contract on the features page of each version.

Please download and print the instructions before you download any updates. We recommend that you make a backup of your current JDM.mde file in case you want to revert back. Updates will not overwrite your data but it is always wise to have a backup.

Please locate your CD Key before you download and install the update. It is located on the back of the jewel case or on your order confirmation if you ordered a Download.

Please note: The CD key is not the same as the Serial Number. If you have any problems please let us know.

Download Here: JDM Version 3.17 and Instructions and List of New Features V 3.17


Jewelry Designer Manager Standard Updates:

The current version of Jewelry Designer Manager Standard is V 2.08. (The Version number is on the Main Menu at the bottom left of the screen.) If you have a version earlier than 2.03 please contact us.

Updates are free within 12 months of purchase. To receive software updates after 12 months please purchase an Annual Maintenance Contract on the features page of each version.

Please download and print the instructions before you download any updates. We recommend that you make a backup of your current JDM.mde file in case you want to revert back. Updates will not overwrite your data but it is always wise to have a backup.

Please locate your CD Key before you download and install the update. It is located on the back of the jewel case or on your order confirmation if you ordered a Download.

Please note: The CD key is not the same as the Serial Number. If you have any problems please let us know.

Download Here: JDM Version 2.08 and Instructions and List of New Features V 2.08